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Concierge (Ref: IR/CO020)

Date Published: 12/02/2020
Category: Tourism | Hotel Jobs
Job Type: Full Time
City: Chalkidiki
Required Languages: English (Advanced - C1)

Job Description

Ikos Resorts is a chain of 5* luxury all-inclusive resorts across the Mediterranean that combines five-star service with the ease and comfort of luxury all-inclusive. Ikos Resorts offer an unforgettable stay with distinctive touches such as Michelin-starred menus, signature cocktails by top mixologists and kids clubs-all included. A career at Ikos Resorts means being part of an ever-growing, dynamic team. Every one of our employees plays a vital role in the running of our operations, receiving extensive training and numerous career development opportunities. We cultivate a culture of excellence in which people enjoy working together and share our passion for creating a unique holiday experience for our guests.

Working at Ikos Resorts means you are communicative, smiley, team player and eager to develop within the Tourism & Hospitality Industry! 

Check our open position and apply now: 
Concierge (Ref: IR/CO020) 

Job Information: 
Resort: Ikos Oceania & Ikos Olivia 
www.ikosresorts.com/resorts/ikos-oceania/ & www.ikosresorts.com/resorts/ikos-olivia/ 
Location: Halkidiki, Greece 
Contract: Full Time 
Start Date: March/ April 2020 
Position Ref Code: IR/CO020 

Your main accountabilities

  • Welcome guests and assist them on their requests in a polite manner
  • Focus on great guests’ experience and exceptional customer service
  • Respond to complaints and find appropriate and personalized solutions in a timely manner
  • Be aware of the resort’s premises and the wider area as to provide information/suggestions about activities and local features such as transportation, dining, nightlife and excursions
  • Arrange events, excursions, transportation upon request

Job Requirements

Your main qualifications/skills
  • Proven experiences as Concierge ideally in a 5* luxury hotel
  • Fluency in English language. Good command of a second language (Russian, German, French)
  • Degree/Diploma in Hospitality/Tourism would be a plus
  • Strong interpersonal and problem-solving skills
  • Ability to work well under pressure in a fast-paced environment
  • Detail-oriented, organized and willing to meet and exceed guests’ expectations

Benefits

What we offer
  • General hospitality & departmental trainings
  • Single or shared accommodation, Full board meals
  • Free daily transportation to work
  • Career development opportunities in one of the world’s top awarded and developing companies
If this looks like the right job for you, send your CV and join our growing team!