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Dutch speaking Customer Advisor

Date Published: 16/09/2024
Category: Call Center Jobs
Job Type: Full Time
City: Athens
Required Languages: Dutch (Proficient - C2)
English (Advanced - C1)

Job Description

Are you Dutch native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in historic Athens?

So we have the perfect opportunity for you!


Your future project: join our Dutch Customer Support team.

As a customer service specialist in this project, your daily responsibilities will include:
  • Provide the highest level of support to our customers via phone and email on a range of issues
  • Give accurate, valid and complete information by using the right procedures
  • Be the owner of the customer query and ensuring a timely resolution and response
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
  • Native or proficient level of Dutch (C2)
  • Intermediate level of English (at least B2) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Greece
  • Be a local candidate or willing to relocate to historic Athens, Greece
What's in it for you?
  • We give our people the tools and the freedom to learn, grow, have fun and be themselves.
  • Very competitive wages and stability
  • Fully paid training
  • Permanent contract
  • Private healthcare
  • Continuous learning/development opportunities
  • Competitive career opportunities
  • A safe, friendly, diverse, supporting and technological company
  • International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)
  • Wellness program (Fitness room in our premises & Personal Trainer)

Apply Now

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