Portuguese-Speaking Customer Care Officers

ICAP Recruitment Solutions is part of ICAP, the largest HR Services Provider in Greece. We specialize in assessing and recruiting graduates and entry level professionals both for local and multinational companies.

ICAP Recruitment Solutions is currently seeking, on behalf of its client, a leader international investment firm (broker), to cover the following position: 

Portuguese-Speaking Customer Care Officers (Ref.4902/PS/RS/GR)

 Main Responsibilities: 

• Dealing with clients’ inquiries via live chat and email
• Performing personal clientele analysis and handling client inquiries appropriately
• Developing and maintaining excellent relationships with prospective and existing clients
• Cooperating effectively with other departments
• Contributing to team effort by achieving targeted results

Main Requirements:

• Native in Portuguese language and excellent command of English
• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Strong computer literacy
• Reliable, target oriented with ability to multitask and maintain a high-level of organization

The company offers: 

• Attractive remuneration package
• Private health insurance
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities