Commercial Manager of a fertility medical group

About us

Southeastern Fertility Slutions Southeastern Fertility Solutions is a medical group founded by Dr. Ioannis Zervomanolakis, dedicated to women’s health care with focus on fertility treatment of Greek as well as foreign patients.

That is, every decision we make, both individually and as a company, is patient-centered and guided by the values of:

• Trust 
• Respect 
• Teamwork 
• Excellence 
• Innovation 

About the role

We are currently seeking an experienced, customer focused Commercial Manager in a full time role to provide high level administrative support and to oversee our services as well as sales in Greece and other countries, especially in Germany, Austria and Switzerland.  

About you

• 5+ years experience in a similar role, ideally within a hospital, medical practice or pharmaceutical company setting 
• Demonstrated experience in managing and leading a nurses/admin team of 3 or more staff 
• Strong experience in medical marketing 
• Demonstrated ability to provide excellent customer service in a healthcare environment 
• Strong experience in medical administration and reception management 
• Productive communication with referrals
• Strong management and communication skills, with the ability to liaise with and effectively influence staff & patients 
• A collaborative and flexible approach to delivering exceptional patient centred services 
• Willingness and ability to proactively implement continuous improvement and change initiatives 
• Ability to use clinical administration systems, as well as Microsoft Office software for data analysis and reporting purposes 
• An understanding of business operations in the healthcare industry
• Excellent time management skills and the ability to prioritise and delegate tasks 
• Ensure positive and productive relationships are maintained with colleagues 
• Intermediate skills in Microsoft office suite – Word, Outlook, Excel and PowerPoint 
• Excellent knowledge of social media marketing and communication

Desirable:

• Proficient knowledge of English and German
• Understanding of the Hospitals and General Practice environment including legislative framework