e-Concierge (Ref: SR/e-CO021)

Sani Resort is a luxurious landscape stretching across fragrant pine forests, golden sands and crystal-clear waters. This is the awe-inspiring thousand-acre natural backdrop to Sani Resort, home to five multiple-awarded 5-star hotels recognized around the globe by leading travel organizations. Employees are the most valuable asset at Sani Resort and our aim is to develop staff skills and help them to reach their potential. We are always on the outlook to identify, recruit and maintain the people with the greatest smile and passion to provide exceptional guest services, which characterizes the whole company.

Do you enjoy smiling? Join our team!
Check our open position and apply now:
e-Concierge (Ref: SR/e-CO021)

Job Information
Resort: Sani Resort | www.sani-resort.com
Location: Halkidiki, Greece
Contract: Full Time /seasonal
Start Date: March/ April 2021
Position Ref. Code: SR/e-CO021

Your main responsibilities

• Have excellent knowledge of the Resort’s premises and the wider area as to provide information/suggestions about activities, services, amenities and features such as transportation, dining and events.
• Be aware of the hotel’s rules & regulations as well as hotel’s policies & procedures.
• Prepare personalized arrival, departure or any other information e-letter.
• Response to all requests made by the guests through the smartphone messaging app.
• Establish and maintain efficient communication between involved departments and keep the logbook updated.

• Proven experience within a 5* luxury environment.
• Fluency and excellent typing skills in English.
• Good command of a second language (Russian, or German, or French).
• Excellent use of Smartphone messaging app.
• Degree or Diploma in Hospitality & Tourism would be a plus.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work well under pressure in a fast-paced environment.
• Detail-oriented, organized, and willing to meet and exceed guests’ expectations.

What we offer

• General hospitality & departmental trainings
• Single or shared accommodation, Full board meals
• Free daily transportation to work
• Career development opportunities in one of the world’s top awarded and developing companies

If this looks like the right job for you, send your CV and join our growing team!