Servicedesk employees

For our office in Thessaloniki we are looking for Servicedesk employees, to join our team solving incidents and turning interruptions into positive experiences. 

Your Responsibilities:
After 1-2 months training you will be part of the Servicedesk Team for our customer, helping to solve incidents in a friendly and user-oriented way Solving incidents and issues based on existing knowledge-base and standards Implementing and processing customer changes. 

AXSOS – user-oriented IT:
AXSOS AG was founded in Stuttgart in 2009. With the values "innovative – dynamic – genuine" at its core, the company offers tailor-made user-oriented IT solutions in the core areas of security, infrastructure and CSDM. Sustainability and the highest level of quality are clear tenets of AXSOS for maintaining long-term partnerships with customers. Additional to the head office in Stuttgart, AXSOS has branches in Solingen, Dettingen, Ramallah, Jerusalem and Thessaloniki. 

• Excellent written and spoken German is a must 
• Empathetic, creative, enjoy approaching people and able to deal with pressure
• Passionate, comfortable and amiable when approaching others
• Dynamic, far-sighted, but also solid worker
• Enjoy solving meaningful tasks
• Result-oriented
• Respectful and appreciative in communication
• Ability to think logicaly
• Good written and spoken English is a plus
• Experience with Microsoft Office and PC
  
• high travel willingness
  

We Offer You:

• A good work-climate, maximum team-orientation, and mutual support.
• The chance to contribute to and shape the company’s success.
• A place to implement and invent innovative concepts and projects.
• International work environment.
• Shallow corporate structure, “open-door” policy and a friendly, genuine atmosphere.