Customer Service Role with French or German

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.

Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

Our BPO client (not Teleperformance) looking for French or German Speakers to join their Customer Service Team on several projects. Please see details below and apply to be contacted within 2 working days.

Responsibilities

• Interact with customers via phone or email
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate information by using the right methods/tools
• Complete the trainings on time and attend to the team meetings

• Fluency in French or German
• B2 level English
• Customer orientation
• Good communication skills
• Ability to multi-task and manage time effectively
• Previous customer service experience is a plus

• Great Salary
• Permanent contract
• Pension plan & public health insurance
• Fully covered private health insurance
• Extra payment for Overtime, Sundays and Greek Holidays
• 2 extra salaries per year (Christmas/Easter/Summer)
• 20 days annual paid holiday
• Special discounts and offers for all employees
• Paid training using the latest technology
• Ongoing IT and Soft skills training provided by our specialist keeping you updated
• Career development opportunities
• Modern offices (social distance)
• Casual dress code
• Offices are located at Hilton and Neos Kosmos area
• Welcome event
• Interactive activities: team-building excursions, themed parties, sport events