DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Why use Recruitment Agency
- You are given extra support in preparing for interviews
- You have a contact person who gives you all the details of the job
- You can ask for your application feedback anytime via email or phone
- You don’t have to face the situation where company do not reply to you for days
- All our services to job seekers are free of charge. We also offer bonus scheme to candidates
Location of the job: Athens, Greece
Responsibilities
- Manage the incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team targets and call handling quotas
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies