Work from home |Hungarian Customer Service

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Why use a Recruitment Agency

• You are given extra support in preparing for interviews
• You have a contact person who gives you all the details of the job
• You can ask for your application feedback anytime via email or phone
• You do not have to face the situation where company do not reply to you for days.
• All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

How about being the single point of contact for your client?
Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference?
Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities

• Serving as the first point of contact for customers
• Representing the company, remaining friendly and helpful with every person
• Resolving issues with the products over the phone or emails (not too technical questions)
• Keeping customer data up to date
• Coordinate incident resolutions with Level 2 and Level 3 staff

• You speak Hungarian at a proficient level and English at a fluent level.
• You have a dedicated quiet working space located within your residence in Greece or you are willing to relocate to Greece
• You have great communication, multitasking, and problem-solving skills.

Competencies:
Accurate, communicative skills, conversational capabilities, customer oriented, empathic, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player

• A remote position based in Greece (either you live in Greece or want to relocate on company expense).
• A professional and multicultural working environment with people from 91 different nationalities.
• Modern induction training and career path.
• Gaining experience working for the most respected brands in the world.
• Opportunity to grow within the organization if you wish to become a team manager.
• All the required software, tools, and database.
• A contract focused on a long-term relationship.
• Being part of an award-winning company
• PC & Equipment are provide