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17/02/2021

German Team Lead – Join Multinational BPO

Τηλεφωνικές Υπηρεσίες

Πόλη ΑΘΗΝΑ - ΑΤΤΙΚΗ
Απασχόληση Πλήρης απασχόληση
Επίπεδο Σπουδών Γενικό Λύκειο

Περιγραφή

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Why use a Recruitment Agency

  • You are given extra support in preparing for interviews
  • You have a contact person who gives you all the details of the job
  • You can ask for your application feedback anytime via email or phone
  • You don’t have to face the situation where company do not reply to you for days.
  • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

Our global client is looking for Italian or German Team Leaders to join their multilingual team.

Job Responsibilities:

  • Ensure the right Process of Management & KPIs to drive the organization's performance against goals, strategies & action-plans
  • Deliver team communication in a motivational manner, build team energy
  • Demonstrate strong influencing skills to drive the team, managing change effectively, resulting in positive outcome
  • Be a role model and make sure everyone follows the company’s ethical rules
  • Troubleshoot on issues that affects people/team performance

Απαραίτητα Προσόντα

Job Requirements:
  • Fluent German
  • B2 level English
  • 1-2 years of working experience in customer service environment in a similar role
  • High level knowledge of Windows/MS Office
  • Ability to work autonomously/independently
  • Organizational and time-management skills
  • Capability to understand complex reporting and convert numbers into an action plan
  • Excellent verbal, written and interpersonal communication skills

Παροχές

Benefits
  • Competitive salary
  • Pension plan & public health insurance
  • Private health insurance & meal allowance
  • Employer benefits from government as Greek citizens
  • Performance bonus based on the assigned project
  • Extra payment for Overtime, Sundays and Greek Holidays
  • 2 extra salaries per year (Christmas/Easter/Summer)
  • 20 days annual paid holiday
  • Special discounts and offers for all employees
  • Paid training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialist keeping you updated
  • Career development opportunities
  • International, multicultural modern working environment
  • Casual dress code
  • Location easy to reach by Public Transport (Tram, Metro, Bus)
  • Welcome event
  • Interactive activities: team-building excursions, themed parties, sport events