The ideal Support Engineer with German is/ possess/ has:
- Full Professional Proficiency in German
- Advanced level in English for training/reporting purposes
- A Mathematics, Engineering, or Technology related academic background
- Driven by passion for technology
- A customer-oriented mindset
- Strong knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams & good understanding of Cloud services
- Recent working experience in a customer facing support role
Previous experience deploying, administrating and/or supporting Enterprise Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, or Cisco WebEX is highly desired but not required.