Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth.
We are seeking a highly motivated Barista to make a memorable coffee experience.
Job Role : As a Barista at Miraggio Thermal Spa Resort you are responsible for crafting and serving high-quality coffee and beverages while providing exceptional guest service. Your role is essential in creating a welcoming and enjoyable experience for our guests, making each visit a memorable one.
Key Responsibilities:
- Coffee Preparation: Expertly prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, and specialty brews. Ensure each beverage meets our quality standards.
- Guest Service: Provide friendly and efficient service to customers, taking orders, answering questions, and offering recommendations.
- Menu Knowledge: Familiarize yourself with the beverage and coffee menu and prices.
- Brewing Equipment: Operate coffee machines, grinders, and other equipment, ensuring they are clean, well-maintained, and functioning correctly.
- Cash Handling: Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced cash register.
- Order Accuracy: Ensure orders are prepared accurately and in a timely manner. Address any discrepancies or issues with orders promptly.
- Inventory Management: Monitor and restock Keep track of inventory levels and report any shortages to the manager.
- Cleaning and Sanitation: Maintain a clean and organized work area, including the coffee bar, equipment, and service areas. Follow hygiene and sanitation standards.
- Special Requests: Accommodate special guest requests, such as dietary preferences or personalized drink orders, with a focus on exceeding guest expectations.
- Promotions and Upselling: Assist with promoting seasonal drinks, special offers, and loyalty programs.
Qualifications:
- High school diploma or equivalent. Additional hospitality education or barista training is a plus.
- 2-3 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional little guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).