Sales Representative & Customer Support

Our company is a Greek company in manufacturing and marketing of innovative, life improving medical technologies in the fields of vascular, oncology, orthopaedics, diabetics and surgical speciality products.

SUMMARY OF POSITIONS WITH GENERAL RESPONSIBILITIES

A new position of Sales Representative & Customer Support has now opened in Attica area. Individual will be responsible for the below roles:

Direct sales on customer’s site , public hospitals and clinics, be responsible and manage customer’s/ patient’s necessary documents and process of social security funds, public insurer (EOPYY) and hospitals, in order the company to collect the appropriate reimbursement.

ROLE

• Sell and promote all product range in public, private hospitals and clinics.
• Follow the appropriate process therefore company’s reimbursement to be accomplished.
• Daily monitor with detail, customer's fulfillment obligations and manage accordingly to company's policy.
• Debt follow up from the customers and rate customers under company’s program.
• Handling customers requests regarding products of our company.
• Select appropriate information from customers, forward information and answer questions.
• Preserve and observe company's procedures for documents and product distribution.
• Acquiring new customers and support existing ones with the aim to increase sales revenue and market share through call sales.
• Daily presence in hospitals, clinics, ministry of health departments and customer’s site.
• Execution of all Sales activity & strategy from: new product introduction such as instruction and presentation to customers/hospitals/clinics.
• Proactive analysis of market trends and developments as well as handling competition.
• Execute activity reports as requested by company’s management.

QUALIFICATIONS REQUIRED

EXPERIENCE

• The ideal candidate ideally will have 3+ years of medical sales and/or sales support in medical devices industry sector.
• Sales experience with a reasonable blend on Healthcare Professional products and sales support will be an asset.
• The individual must have:
• Knowledge of healthcare, including expertise in diseases, treatments and medical procedures.
• A successful track record of developing relationships with consumers, customers and key stakeholders is highly valued.
• Mandatory requirements:
• High expertise in processes, scheduling and executing daily obligations.
• Unemployment card could be further evaluated.
• Strong focus on customer service and an orientation to the needs of the Field Customer Care.
• High Skills in Microsoft office package, especially in excel (certification is required).
• Tactics to grow volume and market share through call and on site sales.
• Implementation in documents processing on the field.
• Ability to manage multiple projects.
• Have an understanding of market dynamics and business practices.

EDUCATION

• Bachelor or similar degree required (preferable in Business Administration, Physcology, Economics, Medical field)
• Fluent in written and spoken English (above or equal to Lower degree)

CANDIDATE PROFILE

• Must have the energy and talent to drive results. Have patience and persistence. Demonstrated track record of quality and quantity success. Shows hunger to learn and keep up to date in knowledge level. Communicates clearly and fluently.
• Operates with honesty and principles to build long term relations with clients. Establishes trust with customers.
• The candidate must have passion to win, being self-starter and has a sense of urgency to achieve results. Must be competitive and works hard.
• Pay attention to customers (internal and external) to find out their requirements and objections.
• Sees and identify clearly objectives and delivers against tactics. Delivers on obligations/deadlines.
• Possesses unquestioned integrity and strong ethics. Demonstrates to be a clear fit to our company’s shared morals, principles and way of life

• Salary and Bonus opportunity
• All utilities for covering business purposes (corporate car, cell phone, expenses, etc.)
• Uncapped opportunity for positions and high levels depending candidate profile

• Candidates with the closest qualification to the above criteria to the position will only be assessed.
• Candidates have to be available for immediate start.