Santikos Collection, a leading hospitality company known for its resorts and hotels, is currently seeking a dedicated and detail-oriented Night Auditor to join our team. This position will be based at one of our Piraeus properties and will play a crucial role in ensuring the smooth operation of our front desk and accounting functions during the night shift.
As a Night Auditor, you will be responsible for balancing daily transactions, preparing financial reports, and resolving any discrepancies. You will also handle guest check-ins and check-outs during the night hours, ensuring a seamless and exceptional experience for our guests.
We are looking for an individual with strong analytical and problem-solving skills, excellent attention to detail, and the ability to work independently. Previous experience in a similar role, preferably within the hospitality industry, is required.
If you thrive in a fast-paced environment, have a passion for numbers and accuracy, and enjoy working during the night hours, we would love to hear from you.
Responsibilities
- Perform night audit functions, including balancing daily transactions, reconciling accounts, and preparing financial reports.
- Handle guest check-ins and check-outs during the night shift, ensuring a seamless and efficient process.
- Respond to guest inquiries and concerns, providing accurate information and resolving issues promptly.
- Maintain up-to-date knowledge of hotel services, facilities, and local attractions.
- Process payments and ensure accurate billing.
- Assist with the night security procedures and ensure guest safety and security.
- Handle guest complaints or issues, escalating to supervisors or management if necessary.