Join the NOMÉE Hospitality Group in Santorini and become a valued part of a vibrant team dedicated to delivering exceptional experiences in one of Santorini’s premier luxury hotels and resorts!
As a family-owned and family-run collection, NOMÉE upholds the legacy of authentic Greek hospitality—treating each guest as family and creating memories that last a lifetime.
AMĀRIA Beach Resort in Santorini is in the process of recruiting for the position of Guest Relations Agent for the season 2026.
Responsibilities
- Review arrival lists to welcome guests.
- Welcoming guests in a friendly and professional way.
- Addressing and escalating customer complaints.
- Providing information about facilities, activities and other hotel services.
- Attend to special guests (e.g. VIPs) and answer their inquiries.
- Oversee Guest’s arrangements (e.g. birthdays, proposals, decorations, private dinner, etc.).
- Rooming: Escort the Guest to their room when needed
- Provide information about amenities, area and venues and promote services.
- Offer Guest assistance with certain tasks.
- Address customer complaints and escalate to Front Office Manager when needed.
- Record information in the logbook daily.
- Respond to the online Guest reviews (e.g. Booking, TripAdvisor, etc.).
- Maintain a well-groomed appearance and a tidy work area.
- Assist the Front Office with daily check-ins and check-outs when needed.
- Ensure compliance with health and quality standards.