Jobfind.gr is seeking
French speaking Customer Service Representative on behalf of a multinational company in Athens (city center).
We’re on the lookout for French speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
As a Customer Service Representative on our team, you will:- Manage inbound calls, emails, or live chats
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team targets and call-handling quotas
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Your qualifications:- Are fluent in French
- Have proven customer support experience or experience as a client service representative
- Have good level of English
- Have strong focus on customer needs and understanding of how customers can behave
- Have strong communication, problem-solving, and active listening skills
- Have strong written skills
- Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
- Have sense of ownership and pride in your performance and its impact on the company’s success
In this role, we offer benefits that help support your unique lifestyle:- Full Relocation Support (including flights, accommodation & transportation)
- Indefinite contract
- Competitive remuneration package (14 Salaries/year)
- 10% monthly performance bonus
- Daily meal voucher in Up Hellas Mastercard
- Private health insurance + Dental Care
- Opportunities for international Career through the International Mobility program
- A challenging working environment
- Employee events
- Free gym, well-being activities, and a rooftop cinema with Acropolis views
- Enjoy with your co-workers your lunch break at our new Restaurant